How Orders Move, and What Each Option Actually Means
Processing time. Orders are processed on business days, Monday through Friday, excluding major holidays. Processing takes three to five business days before dispatch, depending on product availability. A shipping confirmation with tracking is sent once the parcel leaves the facility.
Free standard shipping. Most orders qualify for free standard shipping via FedEx SmartPost. Processing takes three to five business days, and delivery typically follows within seven to ten business days from the ship date. FedEx handles the line-haul and transfers the parcel to USPS for final delivery, which means Saturday delivery is possible. Delivery to Alaska, Hawaii, and Puerto Rico can require twelve or more business days, and free standard shipping is not recommended for time-sensitive orders to those destinations.
Ground service. FedEx Home Delivery ground service is available for $9.95 within the contiguous United States. Processing takes three to five business days, and delivery typically follows within five to seven business days from the ship date.
2nd Day service. FedEx 2nd Day is available for $17.95 within the United States. Orders placed by 11:00 a.m. Eastern Time are processed and shipped the same day, subject to availability. Orders placed after that cutoff ship the next business day. Delivery typically follows within two to three business days from the ship date.
Overnight service. FedEx Overnight is available for $28.95 within the United States. Orders placed by 11:00 a.m. Eastern Time are processed and shipped the same day, subject to availability. Delivery follows within one business day from the ship date.
International orders. International shipping is available to select destinations. Delivery timelines vary by country and customs processing. International orders may be subject to duties, taxes, and import fees set by the destination country. Those charges are the recipient’s responsibility and are not included at checkout. Nail polish cannot be shipped to international destinations other than Canada.
Tracking. A tracking number is sent to the email address on the order. Tracking is available through FedEx using the number in the confirmation email. If the tracking number does not work or shows no movement for an extended period, contact support and the carrier will be contacted on your behalf.
Address errors and lost packages. Double-check the shipping address before completing checkout. If a parcel is returned or delayed due to an address error, unclaimed delivery, or a refusal unrelated to damage or an error on this side, support will contact you about reshipping. Additional charges may apply. Once a package is marked as delivered by the carrier, risk of loss passes to the customer.